At Mostplay, operated by Mostplay Affiliate Dhaka, we prioritize the privacy of our users. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you use our website, mobile app, or related services (collectively, the "Platform"). By using the Platform, you consent to the practices described in this policy. If you do not agree, please do not use our services.
2. Information We Collect
We collect information to provide a seamless and personalized gaming experience. The types of data we collect include:
Personal Information: When you register, we may collect your name, email address, phone number, date of birth, and payment details for deposits and withdrawals.
Demographic Data: Information such as age, gender, and location to tailor content and offers.
Usage Data: Details about your interactions with the Platform, including pages visited, games played, bets placed, and time spent on the site.
Device Information: IP address, browser type, device type, and operating system to ensure compatibility and security.
Third-Party Data: If you log in via social media (e.g., Facebook), we may receive your profile picture or name with your permission.
Cookies: We use cookies to enhance user experience, track preferences, and analyze site performance. You can disable cookies in your browser settings, but this may affect functionality.
3. How We Use Your Information
We use collected data to:
Create and manage your account, process transactions, and facilitate gameplay.
Provide customer support and respond to inquiries.
Offer personalized promotions, bonuses, and content based on your preferences.
Analyze usage to improve our services, games, and user experience.
Ensure compliance with legal and regulatory requirements.
Prevent fraud, promotional abuse, and irregular play (e.g., using multiple accounts or VPNs to exploit bonuses).
4. Data Sharing
We do not share your personal information with third parties without your consent, except in the following cases:
Trusted Partners: We may share data with service providers (e.g., payment processors) who are contractually obligated to maintain confidentiality and security.
Legal Obligations: To comply with applicable laws, regulations, or lawful requests by public authorities (e.g., for national security or law enforcement).
Business Transfers: In the event of a merger, acquisition, or sale, your data may be transferred to the acquiring entity, with continued protection under this policy.
This platform may share these data types with third parties: Photos and videos
This platform may collect these data types: Personal info, Financial info, and others
Data is encrypted
5. Data Security
We employ industry-standard security measures, including secure servers, SSL encryption, and two-factor authentication, to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.
6. Your Data Rights
You have the right to:
Access, rectify, or delete your personal data.
Oppose the processing of your data for specific purposes.
Request a copy of your data or its transfer to another service provider.
To exercise these rights, contact us at support@mostplay.com. We may verify your identity before processing requests.
7. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. Data related to your account is retained until account deletion, unless legal obligations require otherwise.
8. Age Restriction
Mostplay services are not intended for individuals under the age of 18. If we detect attempts by underage users to access our services, we may initiate security reviews and take appropriate action, including account suspension.
9. International Data Transfers
Your data may be transferred to countries outside your jurisdiction, including those that may not have equivalent data protection laws. We ensure appropriate safeguards, such as standard contractual clauses, are in place to protect your data during such transfers.
10. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page, and continued use of the Platform constitutes acceptance of the revised policy. We encourage you to review this page regularly.
11. Contact Us
For questions or concerns about this Privacy Policy, contact our support team at support@mostplay.com or through our 24/7 live chat feature in the app.
